Dear Customers,

Please note that we will be closed on November 18th.

We kindly ask you to place your orders in advance.

Orders placed after 4:00 PM on November 17th, as well as any orders placed on November 18th, will be delivered only on Friday, November 20th.

Thank you for your understanding!


Cost of delivery


How can I find out where my parcel is?

After you have made and paid the order, you will receive confirmation that the order has been accepted and is being processed. As soon as we pack your order, you will be sent a notification and a tracking number.

You can find the tracking number:

In the email that will be sent to you after your order has been packed and shipped.

In your personal account in the section Order history.


International shipping

The price depends on the value and weight of the parcel.
You can view and calculate the final delivery cost during the process of placing an order.
If you have not found your country, please contact us by e-mail or phone.

CountryDelivery time
(in weekdays)		Delivery costs
(parcel 1-30 kg)
Austria4-520-30 EUR
Belgium4-520-30 EUR
Bulgaria6-730-40 EUR
Croatia4-525-35 EUR
Cyprus4-625-80 EUR
Czech Republic3-420-30 EUR
Denmark4-520-30 EUR
Finland2-320-30 EUR
France4-525-35 EUR
Germany3-420-30 EUR
Greece8-1025-40 EUR
Hungary3-425-35 EUR
Ireland4-530-40 EUR
Italy4-530-40 EUR
Luxembourg3-420-30 EUR
Malta4-625-80 EUR
Netherlands4-520-30 EUR
Poland2-35-8 EUR
Portugal6-730-40 EUR
Romania5-630-40 EUR
Slovak Republic3-420-30 EUR
Slovenia4-525-35 EUR
Spain5-630-40 EUR
Sweden3-420-30 EUR
United Kingdom4-525-35 EUR
Delivery worldwide - according to the arrangement is also available, using post services and services of carriers, including DHL, UPS and others.

RETURN AND EXCHANGE OF GOODS

LTD "Brillante" almost always accepts for return or exchange any product purchased from "Brillante" without asking for any reason and returns the purchase amount to the customer in full.

The customer negotiates with LTD "Brillante" about the methods of return or exchange of goods by e-mail or phone individually, in each specific case.

If the customer wants to return or exchange the goods due to a mistake or fault of LTD "Brillante", the purchase amount is refunded in full within 7 days from the moment the customer returns the goods to the warehouse of LTD "Brillante".

If the return or exchange of goods occurs due to the fault or mistake of the customer (or the customer does not want to explain the reason), then the cost of delivery return is paid by the customer or the customer returns the goods on his own.

The average time of resolving a dispute is 1 business day. The average time for goods replacement is 1-2 business days.

LTD "Brillante" reserves the right to refuse to accept the goods for return or exchange if the packaging of the goods was opened or damaged by the buyer himself and the return is due to the buyers fault or without explanation.

LTD "Brillante" is ready to consider any proposal of the customer to resolve any controversial issue.

An application for a return or exchange of goods is accepted by e-mail in English, Russian, or Latvian in free form. Also, any information or agreement can be done by phone in English, Russian, or Latvian.

You can submit a request for a return or exchange of goods within 14 days after receiving the goods.